"I was confident that I was going to get well and wanted to go to the number one rehab facility. Burke has met all my expectations and more. I don’t know how my rehab experience could have been any better than at Burke."
For too long, Susan Feingold-Klepper suffered through the pain in her knees. "It was excruciating," she said. "I couldn't go up and down the stairs and it interfered with my life." So despite cautionary tales from her friends about pain after surgery, Susan decided to have a bi-lateral knee replacement.
"It made sense and I was at ease," Susan noted. "I was confident that I was going to get well and wanted to go to the number one rehab facility and be the number one patient."
Susan came straight to Burke after her February 2012 surgery and was amazed by the atmosphere and people upon entering the campus. "I don't think I remember ever feeling so calm," she recalled. "Being at Burke has been the most pleasant experience."
The calming environment helped Susan get to the task of getting better without adding stress. "The timing of the day is excellent. You do therapy in the morning and afternoon, but you also have time to rest," Susan said. "You're tired at the end of the day but that's a good thing."
After just 10 short days, Susan was ready to get back to her life. She can stand on her own and is walking out with only the help of a cane. "Burke has met all my expectations and more," she said. "I don’t know how my rehab experience could have been any better than at Burke."
Burke Rehabilitation Hospital believes that patients and referral sources should have accurate information when it comes to making healthcare decisions. This includes choosing a rehabilitation facility and program.
One way to facilitate this process is to report our patient outcomes information. Outcomes are a report card of sorts that gauge how well patients do in a program and that in turn sheds light on how we are doing as a rehabilitation hospital.