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About Us

Service Excellence Initiative

Burke Rehabilitation Hospital strives for service excellence in all areas. Most important, Burke's culture of excellence focuses on the patient as the most important person in the hospital.

All Burke employees receive service excellence training, and commit to our standards of excellence by:

  • Striving to exceed our patients' and customers' expectations
  • Treating our patients, visitors, guests, and co-workers with dignity and respect, by giving them prompt, personalized attention
  • Providing compassionate, courteous and efficient service
  • Adjusting to the needs of those who receive our services and asking patients and customers what can be done to make their environment more comfortable.
  • Safeguarding our patients’ safety and security.
  • Handling telephone calls in a courteous, respectful manner, using the Burke greeting

What's Happening at Burke

Health Alert: **Limited Visitation Resumes on 6/20**

***Burke will begin allowing limited patient visitation on Saturday, June 20th.*** 

Click here to view the complete list of visitation safety protocols and regulations.

Learn what Burke and Montefiore are doing to keep you and your loved ones safe during the Covid-19 pandemic:

Here's what you need to know about policies and procedures

Rehabilitation care for individuals recovering from Covid-19

Learn how you can help support Burke's Covid-19 response

Concerned about exposure, but have no symptoms? Call the NYS DOH at
888-364-3065.

Get In Touch

Burke Rehabilitation Hospital
785 Mamaroneck Avenue
White Plains, NY 10605

Hospital Main Telephone

(914) 597-2500, (888) 99-BURKE

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