Find a Physician

About Us

Patient Services

Burke has a variety of programs, policies and procedures in place to make your stay with us as safe, productive and enjoyable as possible. Here is a list of items you and your family should be aware of when coming to Burke Rehabilitation Hospital. These include information about safety and security, accommodations, visiting hours and other available services.

Safety and Security

Electrical Appliances
Legal and safety requirements dictate that you may not use personal electrical appliances in the hospital until they have been inspected and cleared by the Engineering Department.

No animals are permitted inside the hospital except for guide dogs and service dogs.

Preventing Falls
Some people are more at risk for falls and injury. Your current condition may cause you to be susceptible to falls. The hospital has a falls-reduction program and a variety of devices that assist us in keeping you safe.

It is recommended that you keep money and valuables at home and just bring a small amount of cash for newspapers, the coffee or gift shop or vending machines. Valuables can be deposited in the cashier’s office.

Your Accommodations

Communication Assistance
Interpretation services are available to all patients with limited English proficiency. Telecommunications devices (TDDs), television decoders, and hearing amplification devices are available upon request.

Food and Nutrition
Since diet is an important part of your therapy, your physician may prescribe a special or modified diet. Special dietary requests are available upon request.

Room Assignment
Your room assignment is based upon your admitting diagnosis. Accommodations are available as a single (private) or double room. Private rooms require an additional charge per day that is not usually covered by insurance. If you are placed in a private room at the hospital’s convenience, there is no surcharge; you may be moved to a double room when one is available.

Burke offers a great selection of popular channels, including 24-hour access to a lineup of expanded television programming. This service is provided by an outside rental company. Patients can access these channels by renting TV service from their room phones. There are also special television channels available at no charge and include patient education and the C.A.R.E. channel that features nature imagery and soothing music. 

Personal Services

The Therapeutic Recreation Department coordinates activities each week for the entertainment and enjoyment of all patients. A weekly recreation schedule is delivered to your room each week. Friends and family members are invited to participate in the activities.

The cashier will hold your valuables until you are discharged. Check cashing services, up to $50, are available. The cashier’s office is located in the main lobby and is open Monday through Friday 9:30 a.m. until 2:00 p.m. An ATM is available in the coffee shop located on the ground floor near the main lobby.

Internet Access
Internet access is available on computers located in the patient library on the ground floor, in designated rooms on the first floor, and on the patient units. Access is also available in patient rooms via your own wireless laptop.

The patient library, staffed by volunteers, offers a variety of large print books, current best sellers, popular fiction and non-fiction, magazines, and newspapers. Computer access is available.

Lounge Areas
The main patient lounge, the Mary Webster Harris Parlor, is located on the first floor of the Wood Pavilion, the main hospital building. It is available for patients to visit with friends and relatives.

Mail and Flowers
Mail and flowers are delivered by volunteers. Outgoing mail can be given to the unit secretary at the nurses’ station or to volunteers in the gift shop. Stamps are available in the cashier’s office.

The Journal News and New York Post are available in the vending machines located in the coffee shop. Newspapers are available in the patient library. Daily room delivery of newspapers is available upon request.

For Family and Friends

Visitors/Visiting Hours
Family and friends are welcome to visit you each day while you are at Burke between 8:00 a.m. and 8:00 p.m. However, it should be noted that since Burke provides a minimum of three hours of therapy up to six days per week, patients will not be in their rooms during these times. Families are welcome to observe therapy sessions.

Visitors must stop at the information desk in the main lobby and sign in with the officer on duty. Children under the age of 14 must be accompanied by an adult at all times.

Family and friends are welcome to eat in the cafeteria, conveniently located on the first floor of the main building. Visitors may join patients for meals in the patient dining room, adjacent to the cafeteria.

Vending Machines
Beverages, sandwiches, snacks and an ATM are available in the coffee shop. There is a 24-hour vending area, on the ground floor near the main lobby. Additional vending machines are located throughout the hospital.

Gift Shop
The Gift Shop, a service of the hospital auxiliary and staffed by volunteers, is open weekdays from 9:00 a.m. to 4:00 p.m. Weekend and evening hours are subject to the availability of volunteers. The Gift Shop sells gift items, lotions, jewelry, toiletries, and greeting cards.

Marsal Caregiver Center
The Marsal Caregiver Center provides a peaceful oasis where caregivers can go to receive care for themselves, find solace and refuge. It is separate place within the hospital, where the caregiver can step away from the bedside of their loved one and seek much needed support and information. 

Nearby Lodging in the City of White Plains

There are numerous lodging facilities including hotels and short-term, furnished apartments that are near Burke Rehabilitation Hospital. All of the following have locations in White Plains:

  • Furnished Quarters                                     (212) 367-9400 
  • Holiday Inn Crowne Plaza                           (914) 682-0050
  • Hyatt Summerfield Suites                           (914) 251-9700
  • Residence Inn White Plains                        (914) 761-7700
  • Renaissance Westchester Hotel                (914) 694-5400
  • Ritz-Carlton Hotel, White Plains                 (914) 946-5500

Free visitor parking is available throughout the campus at the Burke Rehabilitation Hospital. Please only park in designated visitor parking lots.

What's Happening at Burke

Health Alert: What You Need to Know About Covid-19

Learn what Burke and Montefiore are doing to keep you and your loved ones safe during the Covid-19 pandemic:

Here's what you need to know about policies and procedures

Rehabilitation care for individuals recovering from Covid-19

Learn how you can help support Burke's Covid-19 response

Concerned about exposure, but have no symptoms? Call the NYS DOH at

Get In Touch

Burke Rehabilitation Hospital
785 Mamaroneck Avenue
White Plains, NY 10605

Hospital Main Telephone

(914) 597-2500, (888) 99-BURKE