Burke Rehabilitation Hospital, a member of the Montefiore Health System, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, national origin, disability, sexual orientation, gender identity or expression, physical appearance, or age. Burke Rehabilitation Hospital does not exclude people or treat them differently because of race, color, religion, sex, national origin, disability, sexual orientation, gender identity or expression, physical appearance, or age.
Burke Rehabilitation Hospital:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Patient Experience Department at (914) 597-2121.
If you believe that Burke Rehabilitation Hospital has failed to provide these services or discriminated in another way on the basis of race, color,religion, sex, national origin, disability, sexual orientation, gender identity or expression, physical appearance or age, you can file a grievance with:
Carla Assenza, LCSW
Patient Representative
785 Mamaroneck Ave.
White Plains, NY 10605
(914) 597-2826
cassenza@burke.org
You can file a grievance in person, by mail or email.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Interpretation Services Available
English Translation: ATTENTION: If you speak another language, language assistance and services are available to you free of charge.
