Patient Financial Services
Whether you are planning joint replacement surgery or a family member has suffered a traumatic injury, insurance coverage, out-of-pocket expenses, and hospital changes can be confusing. Our patient account representatives will be happy to answer any questions you have about insurance coverage, expenses and hospital charges. Once a patient has been medically accepted to a Burke program and insurance benefits have been verified, a patient can be admitted to Burke. Upon discharge, a bill for physicians’ and hospital services will be sent to you or your insurance carrier. If there are other fees that are not covered by an insurance company for items such as medications and supplies a bill will be sent to the responsible party for direct payment to the hospital. In order to understand what, if any, services are not covered by your insurance carrier, you can contact the Burke Business Office for additional information. An Inpatient Representative may be reached at (914) 597-2329.
If you do not have health insurance, or have limited coverage, we may be able to help. Burke staff is trained to assist patients in identifying options for paying their medical bills. The Burke Rehabilitation Hospital provides financial aid to patients based on their income, assets and needs. If necessary, we will assist you with applying for Medicaid or work with you to arrange a manageable payment plan. We will work with you to determine if you are eligible for any of the following payment programs and will help you complete the application process:
Blue Cross & Blue
Building Services 32BJ
Empire Blue Cross
Hudson Health Plan
Please be aware that insurance carriers offer multiple insurance plans with differing coverage levels. Depending on your plan options and specific diagnoses, acute inpatient rehabilitation may or may not be offered by your insurance carrier. The most efficient way of determining which of Burke’s rehabilitation programs and services you are eligible for, please contact a Burke Financial Representative.